The Mobile Crisis Outreach Team provides on-the-spot urgent mental health services to people suffering severe mental illness. We'll respond to crisis situations in many locations, from people's homes to the streets.
A clinician and case manager team work closely with law enforcement, emergency rooms, as well as businesses and agencies to provide direct, face-to-face support for those in crisis.
The team can help with:
Most crisis situations when safety is not an issue.
Suicidal talk or behavior.
Bizarre, manic or psychotic behavior.
Extreme anxiety or panic.
Severe depression or hopelessness.
Initiating hospitalization (5150) when appropriate.
The team's services are for people ages 16+
How do I contact the team?
The team operates out of the Hill Country C.A.R.E. Center located at 1401 Gold St. in Redding, from 8:30 a.m. to 5 p.m., Monday through Friday.
For urgent response call (530) 238-7133.
For general information about services, call (530) 238-7134.
When calling to activate the team please be prepared with the following information:
Your name and phone number.
Name, date of birth, and location of the person of concern.
A description of the person and situation, current risks and any other important information.
The Mobile Crisis Outreach Team is a program of Hill Country Health and Wellness. The funding for the Mobile Crisis Outreach Team is provided by Shasta County Health and Human Services.
The Hill Country C.A.R.E. Center
Providing after-hours access to mental health professionals.
1401 Gold Street, Redding
12 p.m. to 9 p.m. Monday through Friday
11 a.m. to 9 p.m. Saturdays, Sundays and holidays.
The purpose of this Mental Health Services Act-funded project is to bridge service gaps to better meet the needs of our community and reduce the use of local emergency rooms. It provides some direct services and offers comprehensive referrals to other community-based organizations. Additional activities include peer support, education groups, pre-crisis and emergent crisis access to mental health professionals, case management and more. The center also implements Assisted Outpatient Treatment services, also known as Laura’s Law. In addition, the center is designed to help foster youth and their caregivers by providing supportive services and training.