HHSA Contact Information

2615 Breslauer Way,
Building 5
Redding, CA 96001

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: 711

Email: HHSA



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Cal HOPE Shasta


Who we are:

We are a community-based outreach program created to support wildfire survivors recovering from the impact of the Carr Fire. Our trained outreach team provides emotional support and links people to disaster recovery resources.

What we do:

  • Aid wildfire survivors in finding their own solutions to challenges they are facing.
  • Help wildfire survivors regain a sense of mastery and control over their lives.
  • Provide information about disaster related community resources.
  • Help wildfire survivors understand their reactions to their situation.
  • Teach wildfire survivors the skills support themselves or their loved ones.
  • Refer survivors to resources or professional services when needed.

Call us at (530) 638-5011, email calhopeshasta@nvcss.org or look for our white vests in your neighborhood.

Services are FREE and anonymous 

Download a copy of our brochure here.

Ways to stay hopeful and resilient:

The rebuilding process will take some time and the amount of decisions that need to be made can be overwhelming. Trust in your ability to be resilient.

  • Make connections - Accept help and support from those who care about you.
  • Look ahead - Find purpose in your healing and be of service to others.
  • Accept change - Accept what cannot be changed helps you focus on what can be.
  • Move forward - Find one thing you can do each day to work toward your goals.
  • Decisive action - Take action rather than avoiding what you need to do.
  • Self-discovery - Look for opportunities to learn about yourself.
  • Trust in you - Nurture a positive view of yourself and your ability to solve problems.
  • Keep perspective - Focus on the important things you have in your life.
  • Build hope - Visualize what you want, rather than focusing on your fears.



Click on the image to view the website


Your one-stop-shop for Carr Fire Recovery and Rebuilding Information www.shastareddingrecovers.org

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Call 2-1-1 for information about local resources


National Disaster Distress Hotline

1 (800) 985-5990

or Text TalkWithUs to 66746


National Suicide Prevention Hotline

1 (800) 273-TALK (8255)

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Shasta County Mental Health (530) 225-5200

Crisis Intervention Line

 (530) 225-5252


Northern Valley Catholic Social Services

(530) 241-0552

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Hill Country CARE Center  

Urgent mental health care

(530) 691-4446


FEMA Helpline

1 (800) 621-3362