Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



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Adult Mental Health

artThis program provides outpatient counseling, assessment and evaluation, case management, medication, social rehabilitation, and urgent care/crisis services for adults who struggle with persistent and severe mental illness. Services are based on recovery and strength-based philosophies and provided by specialized teams. Consumer and family service specialists are available to clients who need advocacy in the mental health system.

See our access brochure for more information about accessing mental health services, and find alcohol and drug treatment resources here.

Physical Address: Shasta County Mental Health, Alcohol and Drug Services, 2640 Breslauer Way, Redding, CA 96001.

Phone: Access to Services 530-225-5252, toll free 888-385-5201, Main office 530-225-5200 TTY telephone 711.

Hours: Monday - Friday, 8:00 am -5:00 pm; Crisis response service available 24 hours daily.

Eligibility: Adults who need mental health or crisis services and meet the criteria of "medical necessity."

Application Process: Call 530-225-5252 or walk in Monday - Friday, 8:30 am - 3:00 pm. After business hours, holidays and weekends, go to the emergency room for medical clearance.

Fee: Medi-Cal, sliding scale

Note: Outpatient and crisis mental health services are also available in eastern Shasta County at the following location:

Burney Health Center
37491 Enterprise Drive, Burney, CA 96013

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Child Abuse Hotline:

24-hr mental health:
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