Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights

Mental Wellness

Mount Shasta

We care deeply about the health and well-being of people living with serious emotional disturbances and mental illness, and we believe that mental wellness and recovery is possible.

To access mental health services 24 hours a day, call (530) 225-5252 or (888) 385-5201. The line will be answered by a professional and compassionate staff member of the Health and Human Services Agency. See the Shasta County Mental Health Plan Beneficiary Handbook English and Spanish - coming soon for important information about mental health services.

See the Provider List for a list of available providers.

Visit 211 to find more mental health resources.

See how we're doing: 

The Performance Outcomes Quality Improvement (POQI) Client Satisfaction Survey is conducted by counties throughout California once or twice a year. These reports focus on the surveys conducted in April 2014. The survey is one way we survey mental health clients and their families on the quality of services they receive and their quality of life since receiving services. See the reports here:

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Need Help Fast?

Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

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