Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



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Newsroom Blog - HHSA In the News

Mobile Crisis Outreach Team

In the News: The Newly Launched Mobile Crisis Outreach Team

Published January 24, 2019
  • HHSA in the News
  • Mobile Crisis Outreach Team
Using funds from our Whole Person Care Grant, HHSA contracted with Hill Country Health and Wellness to manage the newly launched Mobile Crisis Outreach Team or MCOT. The Mobile Crisis Outreach Team, which is staffed be a mental health clinician and a case manager, is available to help people suffering from mental health crises, and the goal is to reduce unnecessary visits to hospital emergency rooms and reduce the burden on 911 and law enforcement.
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Local Sobering Center Approved by the Board of Supervisors

Published December 21, 2018
  • HHSA in the News
  • HHSA
  • Board of Supervisors
  • Empire Recovery Center
  • Sobering Center
Making this treatment option available for those struggling with alcohol abuse has been discussed amongst County officials, law enforcement and emergency room staff for several years. With Empire Recovery Center on board and money from the Whole Person Care grant, the Sobering Center is becoming a reality.
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Dean and Paige KFOI Gif

HHSA Leaders Discuss Mental Health Services on KFOI

Published December 7, 2018
  • HHSA in the News
  • Mental Health Access
  • CARE Center
What can Shasta County residents do if a loved one is threatening suicide or suffering a mental health crisis? HHSA’s Adult Services Director Dean True and Deputy Director Paige Greene discussed the answers to this question and much more during a Nov. 22 radio program on the local radio station KFOI with host Lynn Fritz. You can listen to the entire program below.
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Karen Ramstromsmall

Record Searchlight: HHSA Welcomes a New Health Officer

Published October 30, 2018
  • HHSA in the News
From the Record Searchlight: Shasta County Health and Human Services Agency has a new health officer. Dr. Karen Ramstrom's first official day on the job was Oct. 14. A military veteran, Ramstrom had been serving in an interim capacity since late July. “I am excited about the opportunity to serve as health officer and be a part of this beautiful community where I have visited family for many years," said Ramstrom. Her brother, who runs general contractor Steelhead Constructors Inc., and her parents, who are retired, live in the area, she said.
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Dean True Adult Services Director

OP-ED: "We Successfully Treat Addiction with Medication" by Dean True

Published October 10, 2018
  • HHSA in the News
HHSA Adult Services Branch Director Dean True recently published a letter to the editor in the Record Searchlight: "We successfully treat drug addiction with medication." In the piece, he discusses how addiction is a medical issue rather than a character flaw as well as how HHSA is leading efforts to expand Medication Assisted Treatment like Methadone and Suboxone.
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Contact Community Relations:

Marc Dadigan, Supervising Community Education Specialist, (530) 225-5970

Carrie Diamond, Media Liaison for Stand Against Stigma, In-Home Support Services, Adult Services and Mental Health, Adult Protect Services and alcohol and drug programs., (530) 229-8484

Jill Haskett, Media Liaison for CalWORKs, CalFresh, Medi-Cal,  Work Readiness, Women, Infant and Children (WIC) programs and other immediate need services, (530) 229-8413

Tim Mapes, Media Liaison for public health programs, Healthy Shasta, Emergency Preparedness, Foster parent programs and programs for children, (530) 245-6863

Jeri Butler, Senior Public Health Assistant, (530) 225-3689

Samantha Jackson, Typist Clerk III, (530) 245-6862

If your media liaison is not available and timely information is needed, please contact another media liaison.