HHSA Contact Information

2615 Breslauer Way,
Building 5
Redding, CA 96001

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: 711

Email: HHSA



Your privacy rights

Adult Protective Services

Take the Prevention Challenge!

  1. Read our "Don't Miss the Signs" flyer.
  2. Donate to the food drive.
  3. Add the Elder Abuse Prevention frame to your Facebook profile picture by going to www.facebook.com/profilepicframes and searching for "Elder Abuse frame."
  4.  Take a pic with your favorite senior and post it on social media using the tag #seniorselfie.
  5. Attend "Light the Bridge Purple."
  6. Challenge your friends to participate!


Elder and dependent adult abuse is a serious problem in our community. In 2017, Shasta County Adult Protective Services received 2,764 allegations of abuse including 310 allegations for psychological/mental abuse and 251 for neglect.


June is Elder and Dependent Adult Abuse Awareness Month. To raise awareness of the signs of abuse, Shasta County HHSA has partnered with the Shasta County District Attorney's Office, Compass ShiningCare, Redding Police Department and PSA2: Area Agency on Aging to produce a week of events that will be both fun and informative. Events include:

Flag displays: Purple flags will be displayed in Anderson River Park from June 3-9, on the front lawn of the Pizza Factory in Shasta Lake from June 8-13 and on the Redding City Hall Rotunda from June 11-17. Each flag represents one confirmed case of elder or dependent adult abuse.

Food drive: Collection barrels for non-perishable foods will be distributed throughout the county and will be available from June 4-15. Locations include:

  • Redding City Hall, 777 Cypress Ave, Redding
  • Shasta County Health and Human Services Agency, 2640 Breslauer Way, Redding
  • Redding Police Department, 777 W. Cypress Ave, Redding
  • Shasta County District Attorney's Office, 1355 West St, Redding
  • Shasta Lake City Hall, 1650 Stanton Ave, Shasta Lake
  • Anderson Teen Center, 2889 E. Center St, Anderson
  • Cornerstone Bank, 150 E. Cypress and 1845 California St, Redding
  • Everything Medical, 2376 Athens Ave, Redding

All donations will go to Shasta Senior Nutrition Program.

Proclamations: On June 5, the Shasta County Board of Supervisors, the Anderson City Council, the Redding City Council and the Shasta Lake City Council will declare June 15 Elder and Dependent Adult Abuse Awareness Day. The Board of Supervisors meets at 9 a.m. and all city council meetings meet at 7 p.m.

Blood drive: BloodSource will host a blood drive on the street next to the District Attorney's Office from 10 a.m. to 2 p.m. on June 12. The public is welcome. Prizes and t-shirts will be handed out.

POST training: A law enforcement training that will occur at Redding City Hall from 8-5 on June 14. Registration can be completed in advance here.

Lunch and Learn training: A training open to the public that offers the opportunity to learn more about elder abuse and ways to recognize the signs of abuse. Registration is $10. All proceeds benefit the ShiningCare Gatekeeper Program. To learn more or register, please contact Compass ShiningCare.

Light the Bridge Purple event: Join us on June 16 from 6-9 p.m. to light the Sundial Bridge purple! The event includes a live broadcast by Q97.3, resource booths, food, music and other entertainment. The event is free to the public.

Adult Protective Services (APS)

Is committed to helping seniors (65 and older) and dependent adults (ages 18-64) live in a safe environment free from abuse and exploitation. APS investigates, intervenes and provides services to those who are unable to protect their own interests or to care for themselves. Social workers investigate allegations of abuse, neglect, exploitation and abandonment, and also help provide information and referrals for housing, food, clothing and case management.

Main office and 24-hour abuse hotline: (530) 225-5798

Adult Protective Services also investigates allegations of elder abuse. Types of abuse include:

  • Assault/battery
  • Physical or chemical restraint
  • Sexual abuse
  • Improper use of medication
  • Neglect / abandonment
  • Abduction
  • Financial exploitation
  • Isolation
  • Self-neglect (physical and medical care)
  • Health and safety hazards
  • Malnutrition/dehydration

Adult Protective Services is committed to helping elders and dependent adults in Shasta County live to their highest potential. APS staff can provide information and referrals to:

  • Victim advocacy
  • Counseling
  • Money management
  • Conservatorship
  • Out-of-home placement
  • Information and referral

Download an APS brochure to learn more.

Once an abusive situation or event has been reported, APS staff investigates the claim and takes appropriate action. Working in partnership with other agencies, APS works to arrange the services necessary to resolve the current abusive situation and protect the victim from future abuse.

Office: 2640 Breslauer Way, Redding

If you suspect adult or elder abuse, call 225-5798 or email ggustafson@co.shasta.ca.us

Download a Report of Suspected Dependent Adult/Elder Abuse form.  Complete form and FAX to (530) 245-7693 or mail to: Adult Protective Services, PO Box 496005, Redding, CA 96049-6005



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