Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights

Aid Pending Hearing

Aid Paid Pending (APP) is suspension of an agency’s proposed action until a hearing and/or a decision.

Generally, aid pending is authorized when:

  • A hearing request is filed before the effective date of the proposed action
  • A hearing request is filed within 10 days of an adequate but untimely notice when timely notice was not required
  • A hearing request is filed before the next date on which the proposed action could become effective if timely notice had been provided
  • The agency provided an inadequate or no notice of the proposed action (when adequate notice was required)

Source: State Hearings Division

If you think you are eligible for aid pending your hearing, but you did not receive it, please call your assigned hearings officer, who will be able to tell you whether you are eligible to receive aid pending your hearing.

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Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

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