HHSA Contact Information

2615 Breslauer Way,
Building 5
Redding, CA 96001

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: 711

Email: HHSA



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Adult Protective Services

Adult Protective Services (APS)

Is committed to helping seniors (65 and older) and dependent adults (ages 18-64) live in a safe environment free from abuse and exploitation. APS investigates, intervenes and provides services to those who are unable to protect their own interests or to care for themselves. Social workers investigate allegations of abuse, neglect, exploitation and abandonment, and also help provide information and referrals for housing, food, clothing and case management.

Main office and 24-hour abuse hotline: (530) 225-5798

Adult Protective Services also investigates allegations of elder abuse. Types of abuse include:

  • Assault/battery
  • Physical or chemical restraint
  • Sexual abuse
  • Improper use of medication
  • Neglect / abandonment
  • Abduction
  • Financial exploitation
  • Isolation
  • Self-neglect (physical and medical care)
  • Health and safety hazards
  • Malnutrition/dehydration

Adult Protective Services is committed to helping elders and dependent adults in Shasta County live to their highest potential. APS staff can provide information and referrals to:

  • Victim advocacy
  • Counseling
  • Money management
  • Conservatorship
  • Information and referral

Download an APS brochure to learn more.

Once an abusive situation or event has been reported, APS staff investigates the claim and takes appropriate action. Working in partnership with other agencies, APS works to arrange the services necessary to resolve the current abusive situation and protect the victim from future abuse.

Office: 2640 Breslauer Way, Redding

If you suspect adult or elder abuse, call 225-5798 or email ggustafson@co.shasta.ca.us

Download a Report of Suspected Dependent Adult/Elder Abuse form.  Complete form and FAX to (530) 245-7693 or mail to: Adult Protective Services, PO Box 496005, Redding, CA 96049-6005



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530-225-5252 or 888-385-5201

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