Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights


HIV (Human Immunodeficiency Virus) is the virus that causes AIDS (Acquired Immune Deficiency Syndrome), a condition that impacts the immune system and eventually causes death. The main goal of the HIV/AIDS Program is to slow the spread of HIV in Shasta County. This is accomplished by providing active HIV/AIDS surveillance, education and prevention activities, HIV counseling and testing, as well as partner counseling and referral services.

HIV is a virus that is found in the following body fluids:

  • Blood
  • Vaginal Secretions
  • Semen
  • Breast Milk

HIV is a virus that is transmitted in the following ways:

  • Sex (oral, anal, vaginal)
  • Needles (drug, tattoo, piercing)
  • Blood transfusions, blood products or organ transplants prior to 1985
  • Mother-to-baby (before, during, and after birth) 

HIV infection can be prevented by:

  • Protected Sex (condoms or latex barriers)
  • Sex only with negative partner(s)
  • Not sharing needles for drugs, tattoos, or piercings (Blood Borne Diseases-Syringe Exchange Program)
  • Not sharing drug works (cottons, spoons, etc.)   

Shasta County HIV/AIDS Referral List

Free condoms and HIV/AIDS information available at Shasta County Health & Human Services

Public Health Branch!

HIV/AIDS Hotlines:

National AIDS Hotline: 1(800) 342-AIDS (2437)

Spanish AIDS Hotline: 1(800) 344-7423

California AIDS Hotline: 1(800) 367-2437

 California Department of Public Health
Centers for Disease Control and Prevention

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Need Help Fast?

Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

Report Communicable Disease

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