Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights


What is Medi-Cal?

Medi-Cal (called Medicaid in other states) provides quality health care coverage to qualifying residents of California with income and resources below established limits.

Who can get Medi-Cal?

  • Children under the age of 21
  • Low-income families with children when at least one parent is either:
    • Absent
    • Deceased
    • Incapacitated
    • Unemployed or underemployed
  • Individuals over the age of 65
  • Persons who are blind or disabled
  • Persons receiving nursing home care
  • Pregnant women
  • Childless adults adults aged 21-64 with low incomes

What services does Medi-Cal cover?

  • Medical and dental services
  • Pharmacy and vision services
  • Long Term Care
  • Help with Medicare costs
  • A detailed list of covered services can be found here.

How to apply for Medi-Cal?

Shasta County residents can apply for healthcare benefits:

           Call 1-877-652-0731 to request a mail-in Medi-Cal application be sent to you 

           Print an application online here and mail or return it to:

                   Eligibility and Employment Services, Cascade
                   2460 Breslauer Way 
                   P.O. Box 496005 
                   Redding, CA 96049-6005            

Where can I find more information about Medi-Cal?

Learn more about Medi-Cal by downloading our  brochure or visiting the Department of Health Care Services website.  Families or individuals who may not qualify for Medi-Cal, can now access quality, affordable insurance through Covered California.  Learn more at www.coveredshasta.com


Covered Shasta

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Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

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