Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights

CalWORKs Behavioral Health Team

1400 California St., Redding

The Shasta County CalWORKs Behavioral Health Team (BHT) provides free, confidential support to residents on public assistance. 

The program staff are committed to helping people receiving CalWORKs benefits and their family members become self sufficient by reducing the barriers to employment. Stress, grief, depression, emotional problems, substance abuse, domestic violence, parenting issues, mental health, relationship issues and other pressures of daily life can all be barriers to getting and keeping a job.

The Behavioral Health Team offers professional, client-centered services: screening and assessment, counseling, advocacy, referrals, therapy and support. Time spent participating in BHT activities may be applied to the hours of participation required by CalWORKs.

Behavioral Health Team staff are located at the main CalWORKs office on California Street, at the Employment and Eligibility Services, Cascade, the Anderson Regional Office and the Shasta Lake Regional Office. The Behavioral Health Team is a program of the Shasta County Health and Human Services Agency which works collaboratively with Shasta County's many community-based programs including Shasta Women's Refuge, Right Road Recovery Programs Inc. and Empire Recovery Program.

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