Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: 1-877-652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Drop-off Locations:
HHSA Offices

General HHSA Information:

2615 Breslauer Way,
Redding, CA 96001

General Phone: (530) 229-8400
Toll Free: (800) 479-8009
TTY: 711

Email: HHSA



Your Privacy Rights



Children’s Access Program

Acute Crisis Care and Evaluations for Children’s Services

1-530-225-5200 or 1-888-385-5201


Our Children’s Access Department is located at 1560 Market Street, Redding, CA 96001.  Access is the initial point of contact for mental health service information, screening and referrals for both Shasta County and Out of County youth, up to age 21.

Application Process: Call 530-245-6888 or walk in Monday - Friday, 8:00 am to 4:30 pm.

Non-emergency urgent needs after 5pm, on weekends or holidays, contact the CARE Center at 530-691-4446 or walk in at 1401 Gold Street, Redding, CA.

Crisis Services call the 24-hour phone line, suicide prevention lifeline at 1-800-273-TALK, text HOME to 741741 or go to the ER for an evaluation. If you are in immediate danger call 9-1-1.



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Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

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