COVID-19 for Medical Professionals

Local Contact Information for Reporting and Testing COVID-19: 


Report any suspected Patient Under Investigation (PUI) immediately to Shasta County Health and Human Services Agency, Public Health Branch:

  • (530) 225-5591 during business hours
  • (530) 395-0132 after hours, weekends and holidays

Staff will assist with questions about PUI criteria and testing. For questions about specimen packaging and handling, contact the Public Health lab at (530) 225-5072.

Shasta County COVID-19 Health Alerts

3/27/2020 - Alert #9 COVID-19 PPE Health Advisory

3/27/2020 - Alert #8 Lab Prioritization Criteria Advisory Update

3/16/2020 - Alert #7: COVID-19 Lab Prioritization Criteria Advisory - With commercial laboratories becoming available to conduct testing for COVID-19, Shasta County Public Health (SCPH) is focusing its limited testing resources on the at-risk population.

3/5/2020 - Alert #6: COVID-19 Health Advisory for Medical Professionals - The purpose of this Health Advisory is to reiterate local procedures and advise health care providers of new guidance released by the Centers for Disease Control and Prevention (CDC).

  1. Updated criteria for evaluating and reporting Persons Under Investigation (PUI).
  2. Process to submit specimens to Shasta County Public Health (SCPH) for testing

2/28/2020 - Alert #5: COVID-19 Health Advisory for Medical Professionals - The purpose of this Health Advisory is to reiterate local procedures and advise health care providers of new guidance released by the Centers for Disease Control and Prevention (CDC) as follows:

  1. Risk assessment and initial management of patients with respiratory illness
  2. Updated criteria for evaluating and reporting Persons Under Investigation (PUI)
  3. Process to submit specimens to Shasta County Public Health for testing
  4. CDC Health Update February 28, 2020
  5. Updated CDC and facilities guidance

2/13/2020 - Alert #4: COVID-19 Health Advisory for Medical Providers - The purpose of this alert is to advise health care providers of new guidance released by the Centers for Disease Control and Prevention (CDC) since the February 4th health alert released by Shasta County Health and Human Services Agency, Public Health Branch, including:

  1. Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with 2019 Novel Coronavirus (2019-nCoV);
  2. Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for 2019-nCoV in the United States; and
  3. Recommendations for use of the Healthcare Supply of Personal Protective Equipment, including
  4. Strategies for Optimizing the Supply of N95 Respirators.

2/4/2020 - Alert #3: 2019 Novel Coronavirus Health Advisory for Medical Professionals - Since the January 31st health alert released by Shasta County Health and Human Services Agency, Public Health Branch, the Centers for Disease Control and Prevention has released:

  1. An update to its interim infection prevention and control recommendations for 2019 novel coronavirus (2019-nCoV).
  2. Interim clinical guidance for management of patients with confirmed 2019-nCoV infection.
  3. Guidance for risk assessment and public health management of persons with potential 2019-nCoV exposure in travel-associated or community settings.
  4.  A flow chart to identify and assess patients who are ill or exposed to 2019-nCoV (attached).

1/31/2020 - Alert #2: 2019 Novel Coronavirus Health Advisory for Medical Professionals - Since the January 28th health alert, the criteria for a Patient Under Investigation (PUI) for 2019 Wuhan Novel Coronavirus (2019-nCoV) has been updated.

1/28/2020 - Alert #1: 2019 Novel Coronavirus Health Advisory for Medical Professionals - Key messages:

  1. Collect travel history on all patients presenting with fever and acute respiratory illness.
  2. Known risks at this time for 2019 Novel Coronavirus (2019-nCoV) include travel to Wuhan, China or close contact with a confirmed case or Patient Under Investigation (PUI) for 2019-nCoV. *Please note: The Centers for Disease Control and Prevention (CDC) may be expanding the PUI criteria to include other/all areas of China. Please watch for updates at the link below.
  3. Contact Shasta County Health and Human Services Agency, Public Health Branch to report PUIs and arrange for testing. Currently all testing for 2019-nCoV is being conducted at CDC.
  4. Refer to the CDC for updates in criteria for evaluation of PUI as the situation unfolds. Refer to the CDC for updates to its interim healthcare infection prevention and control recommendations for Patients Under Investigation for 2019-nCoV.
  5. Review procedures for collection of laboratory specimens for 2019-nCoV testing and laboratory biosafety guidelines.