Quality Management

Quality Management

  • Utilization Management & Quality Assurance Unit
  • Compliance & Quality Improvement Unit

 

Contact Information

 

Utilization Management & Quality Assurance

Service Authorization

Access to Specialty Mental Health Services (SMHS) Criteria

Treatment Plan Signatures

Service Code Descriptions

Forms

ICD 10 Codes

Therapeutic Behavioral Services (TBS)

Early and Periodic Screening Diagnosis and Treatment Manual

Laws and Regulations

 

Compliance & Quality Improvement

Compliance

The compliance program is designed to prevent and detect violations of any statute, regulation or guideline applicable to federal health care programs in the conduct of operations by employees and other covered entities/individuals. 

Compliance Training

Site Certifications and Reviews

 

Quality Improvement

California's External Quality Review Organization (EQRO)

Quality Improvement (QI) Work Plan/Work Plan Evaluation

Cultural Competency

     

    "We Just Did It"

    Continuous quality improvement (CQI) to make processes and services even better. Here are some examples. To share an idea, use the Process Improvement Idea form. Just open it, save to your computer, fill it out and send it to hhsacqi@co.shasta.ca.us. To report an improvement you've already made, use the "We Just Did It" form. Just open it, save to your computer, fill it out and send it to hhsacqi@co.shasta.ca.us.

    Dashboards