Temporary Changes in County Services Due to COVID-19

Due to high levels of community transmission of COVID-19, the County of Shasta is currently limiting in-person services.

Many services are readily available on the County website. Please click on the appropriate department from the menu below to check if you can conduct your business online.

If you need to visit a County office, please call ahead to see if an appointment is needed or if other modifications are in place. Current guidelines from the California Department of Public Health require that face coverings must be worn by individuals who are not vaccinated against COVID-19 in indoor public settings unless otherwise exempted. For details pertaining to face covering exemptions, please visit the California Department of Public Health website.

ShastaReady.org is Shasta County's response to local emergencies. Find information about wildfires, public safety power shutoffs, COVID-19, and more.

HHSA

HHSA Home

Customer Service Center for CalFresh, Medi-Cal, and other aid programs:

Phone: (877) 652-0731

Mailing Address:
PO Box 496005
Redding, CA 96049-6005

Online: BenefitsCal

Paperwork Drop-off Locations:
Office Locations and Hours

General HHSA Information:

Adult Services:
(APS / IHSS / Mental Health)
(530) 225-5200

Children's Services:
(Adoptions / Child Abuse / Mental Health)
(530) 225-5650

Public Health:
(Vaccinations / TB Testing)
(530) 225-5591

General Phone:
(530) 229-8400

General Email: HHSA

Your Privacy Rights

HHSA Newsroom

3 deaths and 53 new cases, Shasta remains in purple tier 02/09/2021

Published February 17, 2021

Total Confirmed Cases: 10,753

Hospitalized in Shasta County: 22

In Isolation: 216 (estimate)

Active Cases: 238 (estimate)

Confirmed Cases Sunday and Monday: 10 Sunday, 43 Monday

Currently in the Intensive Care Unit (ICU): 5

Available Regional ICU Capacity: 36.0%

Released from Isolation to Date: 10,351

Negative Tests Sunday and Monday: 1,839

Number of Tests in the Past 14 Days (+ and -): 7,614

Total Tests: 145,653

Deaths: 164

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Contact Community Relations:

Amy Koslosky, Supervising Community Education Specialist, (530) 225-5970

Jill Haskett, Media Liaison for CalWORKs, CalFresh, Medi-Cal, Work Readiness, Adult Protective Services, and Women, Infant and Children (WIC) programs, (530) 229-8413

Christopher Diamond, Media Liaison for Stand Against Stigma, In-Home Support Services, Adult Services and Mental Health, and alcohol and drug programs., (530) 229-8484

Anna Vietti, Community Education Specialist, (530) 245-6863

Kimberly Ross, Community Education Specialist, (530) 229-8478

Jeri Butler, Senior Public Health Assistant, (530) 225-3689

Front Desk, (530) 245-6862

Please contact the front desk for assistance in reaching a Community Relations team member.

Media Briefing Process

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