Child Support Services


Contact Information

Phone: (866) 901-3212
CA Disbursement: (866) 901-3212
Secure Case Self Service:
www.childsup.ca.gov

Office Hours
8:00 am - 5:00 pm

Telephone Hours
8:00 am - 4:45 pm

Enforcing a Support Order

When the noncustodial parent doesn't pay the full amount, or doesn't pay at all, enforcement action is necessary. The DCSS strives to make sure that child support payments are regularly made and in the correct amount and that health insurance, if ordered, is provided for the child.

The best method of enforcement is determined on a case-by-case basis. Every case is different. Decisions will be made based on all the information in the case, including the noncustodial parent's payment history, the date of the last payment, where he or she lives and works, the noncustodial parent's income, and what kind of assets he or she has.

The DCSS will try to get the noncustodial parent to voluntarily pay. If this is unsuccessful, the DCSS will utilize as many enforcement tools as is necessary.

Enforcement Methods

Modifying Support Orders

The custodial or noncustodial parent can request that the current support order be reviewed for possible modification to change the amount of support ordered to be paid, or to provide health insurance for the children.

You can now request a modification to an existing order online by using Turbo Court.  Please click on the link titled "Turbo Court" located on the navigation menu to the left, or you can click here to go to Turbo Court.

 

Notice of Right to Request Review (Modification)

The custodial party and/or the noncustodial parent has the right to request that the DCSS review the support order to determine if the amount of support should be changed based on state-wide criteria. The DCSS is not required to review an order if:

  • The order was reviewed for modification within the prior 12 months
  • The order was established or adjusted within the prior 24 months or
  • One of the parents cannot be located and there is no new information regarding his or her whereabouts.

The DCSS must attempt to modify an order in any of the following circumstances:

  • Application of the state's child support guidelines indicates that the amount of support ordered should be increased by at least $50 or 20 percent, whichever is greater.
  • Application of the state's child support guidelines indicates that the amount of support should be decreased by at least $50 or 20 percent, whichever is greater, and the reason for the decrease is expected to last at least six months.
  • There is no medical insurance provision in the order and medical insurance is available at reasonable cost to the noncustodial parent.

Once the DCSS has determined that an order will be reviewed, the review and modification process should be completed within 180 days.

If the DCSS is not required to modify the order, the DCSS must provide to the custodial parent and/or noncustodial parent, upon request, information on how they can get forms to ask the court to increase or decrease the amount of the support order.

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