Child Support Services

Contact Information

Phone: (866) 901-3212
CA Disbursement: (866) 901-3212
Secure Case Self Service:

Office Hours
8:00 am - 5:00 pm

Telephone Hours
8:00 am - 4:45 pm

Accounting Methods

How Payments Are Distributed?

A notice of how much child support is collected by the DCSS and how it is distributed for each month of the reporting period is mailed to the custodial parent periodically. The custodial party is entitled to see the payment history of the noncustodial parent.

In general, payments received by the DCSS are paid in the following order:

  • To the current monthly support
  • To the interest owed on past-due support
  • To the arrearages (unpaid past-due child support) or CalWORKs reimbursements (repayments to CalWORKs for past payments)

Lost Child Support Checks

If you have not received your child support check within ten days after it was issued, you need to visit the accounting office to complete the appropriate forms and have them notarized. If you are unable to visit in person, the forms can be faxed or mailed to you to complete and notarized.

All paperwork is forwarded to the County Auditor's office to place a "stop payment" on the check and re-issue the funds. This process is usually completed within five business days.

Search Shasta County

Service Referral Guide

Food Facility Inspections

Inmate Custody Search