Contact Information

Phone: (866) 901-3212
CA Disbursement: (866) 901-3212
Secure Case Self Service:

Office Hours
8:00 am - 5:00 pm

Telephone Hours
8:00 am - 4:45 pm

Contact DCSS


Street Address

2600 Park Marina Dr.
Redding, CA 96001

Our office is open Monday through Friday, between the hours of 8:00 a.m. - 5:00 p.m.

Map and Driving Directions

Mailing Address

P.O. Box 994130
Redding, CA 96099-4130


If you currently do not have an existing case with Shasta County Child Support Services, you may email us directly at:

Existing customers who utilize the email box will be redirected to Customer Connect.  Thank you.


The Department of Child Support Services is proud to present Customer Connect at:

1 (866) 901-3212

Or On the Web at:

Employer Line

Toll Free: (866) 901-3212

Fax: (530) 245-6379

Telephone Hours

Monday through Friday from 8:00 am to 4:45 pm

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