Temporary Changes in County Services Due to COVID-19

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Due to high levels of community transmission of COVID-19, the County of Shasta is currently limiting in-person services.

Many services are readily available on the County website. Please click on the appropriate department from the menu below to check if you can conduct your business online.

If you need to visit a County office, please call ahead to see if an appointment is needed or if other modifications are in place. Current guidelines from the California Department of Public Health require that face coverings must be worn by individuals who are not vaccinated against COVID-19 in indoor public settings unless otherwise exempted. For details pertaining to face covering exemptions, please visit the California Department of Public Health website.

ShastaReady.org is Shasta County's response to local emergencies. Find information about wildfires, public safety power shutoffs, COVID-19, and more.

Child Support Services

DCSS Home

Contact Information

Phone
(866) 901-3212

CA Disbursement
(866) 901-3212

Secure Case Self Service
childsupport.ca.gov

Office Hours
Monday – Friday
8:00 AM – 5:00 PM

Telephone Hours
Monday – Friday
8:00 AM – 4:45 PM

Events

Holiday Closures

Below is a list of Shasta County Department of Child Support Services (DCSS) holiday closures.

Other than the dates listed below, Shasta DCSS is open Monday through Friday, from 8:00 a.m. to 5:00 p.m.

JANUARY

1st

18th

February

12th

15th

May

31st

July

5th

September

6th

November

11th

25th

26th

December

23rd

24th

Friday, January 1, 2021: Closed in observance of New Year's Day.

Monday, January 18, 2021: Closed in observance of Martin Luther King, Jr. Day.

Friday, February 12, 2021: Closed in observance of Lincoln's Birthday.

Monday, February 15, 2021: Closed in observance of President's Day.

Monday, May 31, 2021: Closed in observance of Memorial Day.

Monday, July 5, 2021: Closed in observance of Independence Day.

Monday, September 6, 2021: Closed in observance of Labor Day.

Thursday, November 11, 2021: Closed in observance of Veteran's Day.

Thursday, November 25, 2021: Closed in observance of Thanksgiving Day.

Friday, November 26, 2021: Closed in observance of the Thanksgiving Holiday.

Thursday, December 23, 2021: Closed in observance of Christmas Eve.

Friday, December 24, 2021: Closed in observance of Christmas Day.

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