Temporary Changes in County Services Due to COVID-19

Due to high levels of community transmission of COVID-19, the County of Shasta is currently limiting in-person services.

Many services are readily available on the County website. Please click on the appropriate department from the menu below to check if you can conduct your business online.

If you need to visit a County office, please call ahead to see if an appointment is needed or if other modifications are in place. Current guidelines from the California Department of Public Health require that face coverings must be worn by individuals who are not vaccinated against COVID-19 in indoor public settings unless otherwise exempted. For details pertaining to face covering exemptions, please visit the California Department of Public Health website.

ShastaReady.org is Shasta County's response to local emergencies. Find information about wildfires, public safety power shutoffs, COVID-19, and more.

Child Support Services

DCSS Home

Contact Information

Phone
(866) 901-3212

CA Disbursement
(866) 901-3212

Secure Case Self Service
childsupport.ca.gov

Office Hours
Monday – Friday
8:00 AM – 5:00 PM

Telephone Hours
Monday – Friday
8:00 AM – 4:45 PM

Contact DCSS

Addresses

Office Address

2600 Park Marina Dr.
Redding, CA 96001

Our office is open Monday through Friday, between the hours of 8:00 a.m. - 5:00 p.m. Please see our home page for limited services provided due to COVID-19.

Map and Driving Directions

Mailing Address

P.O. Box 994130
Redding, CA 96099-4130

E-mail

Customers can contact Shasta County Child Support Services by accessing Customer Connect at:

https://childsupport.ca.gov/customer-connect/

The following e-mail address is also available: childsupport@co.shasta.ca.us

Telephone

Contact Shasta County Child Support Services by dialing Customer Connect:

1 (866) 901-3212

Or On the Web at:

https://childsupport.ca.gov/customer-connect/