Contact DCSS


Office Address

2600 Park Marina Dr.
Redding, CA 96001

Our office is open Monday through Friday, between the hours of 8:00 a.m. - 5:00 p.m. Please see our home page for limited services provided due to COVID-19.

Map and Driving Directions

Mailing Address

P.O. Box 994130
Redding, CA 96099-4130


Customers can contact Shasta County Child Support Services by accessing Customer Connect at:

The following e-mail address is also available:


Contact Shasta County Child Support Services by dialing Customer Connect:

1 (866) 901-3212

Or On the Web at:

Toll Free: (866) 901-3212

Fax: (530) 245-6379

Telephone Hours

Monday through Friday from 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m.