Contact Shasta County Child Support
We want to hear from you!
By phone: 1 (866) 901-3212
Phone hours: Monday through Friday, 8:00 a.m. to 4:45 p.m.
By Email: childsupport@co.shasta.ca.us
Online: https://www.co.shasta.ca.us/index/child-support
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In person: 2600 Park Marina Drive, Redding, CA 96001
Office Hours:
Monday, Wednesday, Friday 8:00 a.m. to 5:00 p.m.
Tuesday, Thursday 8:00 a.m. to 5:00 p.m., by appointment only
Lobby kiosk available Monday through Friday, 8:00 a.m. to 5:00 p.m. for convenient payments
We are closed on weekends and holidays.
Map and Driving Instructions
By mail: P.O. Box 994130, Redding, CA 96099-4130
By fax: (530) 245-6379
Complete our survey and tell us how weβre doing:
Customer Service Survey - English
Customer Service Survey - Spanish
Ombudsperson Line: (530) 229-8144
California Department of Child Support Services
Check your case and payments: Customer Connect