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We support California Gov. Newsom's stay-at-home order - please stay home unless absolutely necessary while this order is in place. For state news and updates, visit the governor's website that includes California Department of Public Health information. Locally, Shasta County will continue to provide critical health and economic services. Here is guidance on critical infrastructure workers during the COVID-19 response.

Frequently Asked Questions

Frequently Asked Questions

Get answers to your questions.



Tips to avoid spreading the infection

Testing Criteria

Testing Criteria

When should you request a test?

What Should You Do?

What Should You Do?

Confused? Find out what you can do based on your scenario.

Taking Care of Yourself

Taking Care of Yourself

Managing this stressful situation

Medical Professionals

Medical Professionals

Information specifically for medical professionals

Taking Care of Yourself

Temporary Office Hours

Office closures, limited hours, or changes in service (government, medical, etc.).


Latest Local Statistics

COVID-19 in Shasta County - Updated March 30, 2020

Total Confirmed Cases 6
Travel Related 4
Person-to-Person Spread * 1
Community Acquired ** 0
Deaths 1

* Contact to a known case
** Not travel related or contact to known case

Suspected COVID-19 cases that meet the Public Health testing criteria are processed at the Public Health Laboratory. For cases that don't meet the above criteria, healthcare providers may order COVID-19 testing directly through commercial labs. Commercial labs are required to report positive test results to Public Health officials. Shasta County Health and Human Services Agency reports positive COVID-19 cases to the public. This site will be updated Monday-Friday by Noon.

Statistics and Maps

Shasta County COVID-19 Media Briefings

View briefings live by following @shastahhsa on Facebook.

View briefings with closed captioning (since 3/24/2020) on our YouTube channel.

View video for March 27, 2020

  • 0:16 – Updated COVID-19 statistics for Shasta County and updates from Mercy, SRMC, Mayer’s Memorial Hospital, Health Officer, Dr. Karen Ramstrom and HHSA Public Health Branch Director, Brandy Isola./li>
  • 6:09 – Mercy, SRMC and Mayer’s hospitals talk about the supply of ventilators and how they are working together to meet the needs of patients, should an increase in hospitalizations occur.
  • 9:38 – Mercy, SRMC and Mayer’s talk about surge plans and enlisting the help of local doctors and clinics if it needed to address COVID-19 in Shasta County.
  • 10:30 – Mercy and Dr. Ramstrom field a question about recruiting volunteer healthcare personnel.
  • 12:00 – Dr. Ramstrom fields the question, “Will anti-body testing be available in the future?"
  • 12:55 – Brandy Isola talks about how Shasta County HHSA epidemiologists are working across county lines to investigate cases of COVID-19 and share data.
  • 13:48 – Shasta County hospitals talk about keeping staff safe and supplied with Personal Protective Equipment (PPE).
  • 15:55 – Shasta County hospitals talk about what they are doing to increase the number of hospital bed availability.
  • 17:18 – Dr. Karen Ramstrom fields a question about whether Advil or ibuprofen is effective against COVID-19.

View video for March 26, 2020

  • 0:01 – Updated statistics for COVID-19 in Shasta County and updates from local hospitals.
  • 3:04 – Dr. Karen Ramstrom, Shasta County Health Officer, talks about testing.
  • 4:41 – Dr. Karen Ramstrom talks about test kits and why there is a need to prioritizing testing.
  • 8:19 – Brandy Isola, Public Health Director, talks about the ways the Public Health Community Mitigation and Education Team is improving social distancing practices in Shasta County and working to ensure nonessential businesses are in compliance with the “stay-at-home” order, using the Governor’s ”soft-touch” enforcement.
  • 12:28 – HHSA responds to the previous day’s Facebook chatter regarding returning to work after being ill, reminding business owners to follow the CDC guidelines and not overwhelm medical providers with employees seeking “return to work notes.”

View video for March 25, 2020

  • 0:08 - Updated statistics for COVID-19 cases in Shasta County.
  • 0:48 – Robert Folden, Chief Operations Officer for Mercy Medical Center Redding, gives and update on the hospital's efforts to respond to COVID-19.
  • 1:13 – Mark Mitchelson, Chief Nursing Officer from SRMC, gives an update on the hospital’s efforts to respond to COVID-19.
  • 1:32 – Valerie Laley, Executive Director for Mayer’s Memorial Hospital, gives an update on the hospital’s efforts to respond to COVID-19 and talks about a new inventory tracking tool they are using.
  • 2:38 – Shasta County Health Officer, Dr. Karen Ramstrom, gives an update on the status of COVID-19 cases in Shasta County, including the first death related to the disease, as well as the importance of following the stay-at-home order and social distancing.
  • 4:53 – Dr. Karen Ramstrom, Health Officer, and Brandy Isola, Public Health Director, addresses a question about COVID-19 and helping the homeless population.
  • 7:30 – Dr. Karen Ramstrom addresses a question about the first COVID-19 death and if that means our situation is becoming worse.
  • 9:02 – Brandy Isola, Public Health Director, explains the process of contact tracing and clarifies why it looks different for COVID-19 vs. the way cases were tracked during the 2019 measles outbreak.
  • 12:47 – Brandy Isola explains the difference between quarantine and isolation.
  • 13:45 – Barry Tippin, Redding City Manager, addresses a question about social distancing and parks, and talks about how permit services are still being utilized during City Hall’s closure.

View video for March 24, 2020

  • 6:55 – Updated statistics for COVID-19 cases in Shasta County.
  • 7:32 – Mark Mitchelson, Chief Nursing Officer from SRMC talks about the “no visitor” policy and deferral of elective surgeries.
  • 9:31 – Valerie Laley, Emergency Preparedness Director for Mayer’s Memorial Hospital, gives an update on protective measures being taken at their skilled nursing facility, their no visitor policy, and the grocery program for residents living within the hospital's district.
  • 10:35 – Joe Ayer from Vitalant talks about the continuous need for blood donations, encouraging everyone to make an appointment if they are healthy.
  • 12:46 – Shasta County HHSA gives and explanation of what “contact tracing” is and what being in quarantine means.
  • 17:50 – Robert Folden, Chief Operations Officer for Mercy Medical Center Redding, talks about how the medical community and Public Health are collaboratively working together to address the “what if” scenarios and better prepare if/when there is a surge in cases.
  • 21:16 – Community partners discuss mask donations and how each hospital prepares for emergency situations.
  • 25:05 – HHSA talks about how Shasta County HHSA epidemiologists are gathering data on COVID-19.
  • 26:46 – HHSA fields the question, “Will you be releasing information about the locations where people who tested positive will be?”
  • 30:00 – HHSA reviews COVID-19 testing criteria.

View video for March 23, 2020

  • Summary of topics pending...

View video for March 20, 2020

  • Shelter-in-place instituted by Governor Newsom and the state website:
  • Updates on hospital and clinic care
  • Public Health staffing situation
  • Current cases and contact tracing
  • Resources for those who are out of work or need other assistance
  • Current influenza situation, steps to take to avoid the flu and how it complicates COVID-19 testing
  • Transfer of COVID-19 patients to other hospitals
  • Current hospital supplies and the use of face masks
  • Recommendations for those who may share a home with someone who has COVID-19

View video for March 19, 2020

  • Visitor restrictions at hospitals
  • Changes at local clinics
  • COVID-19 scams and price gouging, how to report it and consequences for illegal activity
  • Shelter-in-place and social distancing criteria
  • More information on the COVID-19 testing process and the difference between a testing kit and an extraction kit
  • Prepared emergency response plans
  • COVID-19 assistance for the homeless population
  • COVID-19 and pregnancy concerns
  • Dignity Health's telemedicine program and telehealth options at other facilities
  • Getting information from reliable sources

View video for March 18, 2020

  • Social distancing and social isolation for those with symptoms
  • Hospital visitation limits and other planning measures
  • When to see a doctor
  • Basic information about test kits (more information available on 3/19/20 briefing)
  • Emergency preparedness planning measures done by the hospitals and Shasta County
  • COVID-19 and transmission through food
  • COVID-19 testing criteria and the potential for updated criteria
  • Shasta County and hospital stance on COVID-19 testing for general public
  • Suggestions for wiping down deliveries through the mail
  • Effects of weather on COVID-19
  • COVID-19 and wearing masks.

View video for March 17, 2020

  • A brief overview of COVID-19 and testing supplies
  • Symptoms of COVID-19 and immunity
  • COVID-19 testing criteria through the Public Health Lab
  • What to do when you're sick
  • Local hospital staffing and equipment, triage screening and visitation policy
  • Definition of a high-risk individual and how they should act differently
  • COVID-19 and transmission through food
  • Current status of COVID-19 vaccine
  • Disease containment measures
  • COVID-19 incubation period and ability to spread

Recent press releases