Office: 10 AM - 1 PM, M - F
Thrift Store: 9:30 AM - 5 PM, M - Sa
Summer Store Hrs: 7:30 AM - 3:30 PM, June - August
Connect Message Center and Community Information: (530) 243-8713
Rent Assistance: Box 200
Utility Programs Community Information: Box 333
Food Programs and Food Bank Community Information: Box 250
Center St. is just west of the intersection of California and Shasta, behind NAPA Auto Parts.
Our Resource Center's Emergency Assistance Program can help individuals and families in need of food, clothing, emergency medications, bus passes, voice mail, personal hygiene items, etc. We can only help with rent to prevent evictions but not for first month's rent or deposits. We can only with motel vouchers for persons not able to stay in shelters due to medical reasons. Medical verification is necessary. We can only help with utilities for extreme medical situations. All services are limited to funding availability and our program parameters.
Food: Monday through Friday from 10:00 AM to 1:00 PM and Saturday mornings by appointment only for people who are unable to come during the week. Food assistance is normally limited to four times per year.
Clothing: Monday through Friday from 10:00 AM to Noon. Clothing is for emergency needs only and limited to a seasonal change of clothing twice per year per household. Domestic violence and disaster victims receive more clothing. Work clothing and interview clothing is also available.
Bus Passes: Only for essential medical, employment and/or social service related needs and only if you have no money to buy bus fare on your own.
Voice Mail: Free voice mail boxes for three months.
Rent assistance is only for eviction prevention, no deposits or first month's rent. To find out more about eligibility, please call our info line or drop by to pick up a checklist: (530) 243-8713 box 200.
Utilities: Emergency assistance is only available for extreme medical situations and only if no other programs are available. Information about other utility assistance programs is on our info line at: (530) 243-8713 box 333.
Motel: Assistance is only for people unable to stay in local shelters due to medical reasons. Current medical verification is required along with other eligibility requirements.
Information & Referrals: We have extensive information for clients and caseworkers.
Emergency Casework: In cases where a client is particularly at risk or unable to access other programs on their own, we provide emergency casework and can advocate directly to and work directly with other agencies as needed.
Location & Hours
We are centrally located in downtown Redding and our Food Bank and Resource Center is open every week day from from 10:00 AM to 1:00 PM. Our Food Bank is also open on Saturday mornings by appointment only for people who cannot come in during the week. We serve people in Shasta County. If you cannot arrive during office hours, give us a call and we will see what we can do to help you.
Please note: we cannot do casework or give extensive answers to questions via email.