HHSA Contact Information

2650 Breslauer Way,
Redding, CA 96001-4246

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: (800) 735-2922

Email: HHSA



Your privacy rights

Public Authority Registry/IHSS Providers

What is the Public Authority Registry?

The Public Authority helps match In-Home Supportive Service recipients with quality care providers by keeping a registry of people who need in-home care and those who are approved to provide care. We recruit, screen and provide orientation to care providers, and work to ensure that our registry is a safe and reliable source for those who need in-home assistance.

Who Can Use the Registry?

Anyone eligible for In-Home Supportive Services through Shasta County can use our registry to find a caregiver. By filling out a short form, we can match you with someone that meets your specific needs and preferences. Care providers may also use the registry to find work.

Care Providers

In order to be placed on our registry, you must:

  1. Be enrolled as an IHSS provider.  You must have completed an enrollment form, completed a background check, attend an orientation and sign an agreement that you understand the rights and responsibilites of being a care provider.
  2. Come by our office to fill out an application. You will need to bring a valid photo ID and social security card, and provide a copy of your auto insurance if you are insured.
  3. Attend orientation

Additional Training

Free, online provider training is available through the California Department of Social Services.  Click here to learn more about preventing falls, managing medication, universal precautions and much more!

Moved Recently?

If you move, you must immediately complete a change of address form. If you do not follow these steps, your paycheck will be delayed. You can get a change of address form from In-Home Supportive Services at 2640 Breslauer Way, Redding, CA or download here. You must return this form to the IHSS on Breslauer Way.

Where to Find Us

2640 Breslauer Way
Redding, CA 96001
(530) 229-8330
Fax (530) 229-8331

Questions? E-mail Tim Brendler.


Secretary of State - Register to Vote

Search Shasta County

Need Help Fast?

Child Abuse Hotline:

24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

Report Communicable Disease

Newsletter Signup

Sign up for our Email Newsletter. Enter your email address below.