HHSA Contact Information

2650 Breslauer Way,
Redding, CA 96001-4246

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: (800) 735-2922

Email: HHSA



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Public Authority Registry/IHSS Providers

What is the Public Authority Registry?

The Public Authority helps match In-Home Supportive Service recipients with quality care providers by keeping a registry of people who need in-home care and those who are approved to provide care. We recruit, screen and provide orientation to care providers, and work to ensure that our registry is a safe and reliable source for those who need in-home assistance.

Who Can Use the Registry?

Anyone eligible for In-Home Supportive Services through Shasta County can use our registry to find a caregiver. By filling out a short form, we can match you with someone that meets your specific needs and preferences. Care providers may also use the registry to find work.

Care Providers

In order to be placed on our registry, you must:

  1. Be enrolled as an IHSS provider.  You must have completed an enrollment form, completed a background check, attend an orientation and sign an agreement that you understand the rights and responsibilites of being a care provider.
  2. Call the Public Authority office at 229-8330 and request an application. 
  3. Attend orientation

Additional Training

Free, online provider training is available through the California Department of Social Services.  Click here to learn more about preventing falls, managing medication, universal precautions and much more!

Moved Recently?

If you move, you must immediately complete a change of address form. If you do not follow these steps, your paycheck will be delayed. You can get a change of address form from In-Home Supportive Services by calling (530) 225-5507 or download here. You must return this form to P.O. Box 496005, Redding, CA 96049.

Where to find us:

(530) 229-8330
Questions? E-mail Tim Brendler.


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