HHSA Contact Information

2650 Breslauer Way,
Redding, CA 96001-4246

Customer Service Center for Food and Financial Help:
General Phone: (530) 229-8400
Toll Free: (800) 479-8009
CA Relay: (800) 735-2922

Email: HHSA



Your privacy rights

Report Communicable Disease

2500(b) It shall be the duty of every health care provider, knowing of or in attendance on a case or suspected case of any of the diseases or conditions listed below, to report to the local health officer for the jurisdiction where the patient resides. Where no health care provider is in attendance, any individual having knowledge of a person who is suspected to be suffering from one of the diseases or conditions listed below may make such a report to the local health officer for the jurisdiction where the patient resides.

2500(c) The administrator of each health facility, clinic or other setting where more than one health care provider may know of a case, a suspected case, or an outbreak of disease within the facility shall establish and be responsible for administrative procedures to assure that reports are made to the local health officer.

2500(a)(14) "Health care provider" means a physician and surgeon, a veterinarian, a podiatrist, a nurse practitioner, a physician assistant, a registered nurse, a nurse midwife, a school nurse, an infection control practitioner, a medical examiner, a coroner, or a dentist.

From Title 17, California Code of Regulations, Sections 2500, 2593, 2641-2643, and 2800-2812, Reportable Diseases and Conditions, 2500. Reporting to the Local Health Authority.

Note: To report an environmental or occupational public health hazard, click here.

Urgency Reporting Requirements [17 CCR 2500 (h) (i)]

Emergency Phone = Report IMMEDIATELY by telephone.
Dial (530) 225-5591 on weekdays between 8 a.m. and 5 p.m., and (530) 395-0132 after hours, weekends, and holidays.

Phone Fax Mail = Report within 1 WORKING DAY of identification by Phone, Fax (530) 225-5074, or mail to Shasta County Public Health, 2650 Breslauer Way, Redding, CA 96001.

All other Diseases/Conditions should be reported by Phone, Fax or mail within 7 calendar days of identification using the appropriate Confidential Morbidity Report form. These forms can be filled out online, then faxed to our confidential fax number.

Please note: If you are reporting HIV/AIDS, use the Adult HIV/AIDS Confidential Case Report form.

Reportable Communicable Diseases [17 CCR 2500 (j)(1), 2641-2643]:

UPDATED 6/10/16

Phone Fax Mail Amebiasis
Emergency Phone Anthrax, human or animal
Phone Fax Mail Babesiosis
Emergency Phone Botulism (Infant, Foodborne, Wound, Other)
Brucellosis, animal (except infections due to Brucella canis)

PhoneEmergency Phone

 Brucellosis, human
Phone Fax Mail Campylobacteriosis
Phone Fax Mail Chickenpox (Varicella) (outbreaks, hospitalizations and deaths)
Chlamydia trachomatis infections, including lymphogranuloma venereum (LGV)
 Phone Fax Mail Chikungunya Virus Infection
Emergency Phone Cholera
Emergency Phone Ciguatera Fish Poisoning
Creutzfeldt-Jakob Disease (CJD) and other Transmissible Spongiform Encephalopathies (TSE)
Phone Fax Mail Cryptosporidiosis
Cysticercosis or taeniasis
Emergency Phone Dengue Virus Infection
Emergency Phone Diphtheria
Emergency Phone Domoic Acid Poisoning (Amnesic Shellfish Poisoning)
Phone Fax Mail Encephalitis, Specify Etiology: Viral, Bacterial, Fungal, Parasitic
Emergency Phone Escherichia coli: shiga toxin producing (STEC) including E. coli O157
  Flavivirus infection of undetermined species
Phone Fax Mail Foodborne Disease (Report immediately by telephone when two or more cases or suspected cases from separate households are suspected to have the same source of illness.)
Gonococcal Infections
Phone Fax Mail Haemophilus influenzae invasive disease, all serotypes (report an incident of less than 5 years of age)
Emergency Phone Hantavirus Infections
Emergency Phone Hemolytic Uremic Syndrome
Phone Fax Mail Hepatitis A, acute infection
Hepatitis B (specify acute case or chronic)
Hepatitis C (specify acute case or chronic)
Hepatitis D (Delta)
Hepatitis E, acute infection
Human Immunodeficiency Virus (HIV) infection, stage 3 (AIDS)
 Phone  Human Immunodeficiency Virus, acute infection
Influenza, deaths in laboratory-confirmed cases for age 0-64 years
 PhoneEmergency Phone  Influenza, novel strains (human)
Leprosy (Hansen Disease)
Leptospirosis Leptospirosis
Phone Fax Mail Listeriosis Listeriosis
Lyme Disease
Phone Fax Mail Malaria
Phone Fax Mail Measles (Rubeola)
Phone Fax Mail Meningitis, Specify Etiology: Viral, Bacterial, Fungal, Parasitic
Emergency Phone Meningococcal Infections
   Novel Virus Infection with Pandemic Potential
Emergency Phone Paralytic Shellfish Poisoning
Phone Fax Mail Pertussis (Whooping Cough)
Emergency Phone Plague, Human or Animal
 Phone Fax Mail Poliovirus Infection
Phone Fax Mail Psittacosis
Phone Fax Mail Q Fever
Emergency Phone Rabies, Human or Animal
Phone Fax Mail Relapsing Fever
  Respiratory Syncytial Virus (only report a death in a patient less than five years of age)
  Rickettsial Diseases (non-Rocky Mountain Spotted Fever), including Typhus and Typhus-like illnesses) 
Rocky Mountain Spotted Fever
Rubella (German Measles)
Rubella Syndrome, Congenital
Phone Fax Mail Salmonellosis (Other than Typhoid Fever)
Emergency Phone Scombroid Fish Poisoning
 Emergency Phone Shiga toxin (detected in feces) 
Phone Fax Mail Shigellosis
Emergency Phone Smallpox (Variola)
Phone Fax Mail Streptococcal Infections (Outbreaks of Any Type and Individual Cases in Food Handlers and Dairy Workers Only)
Phone Fax Mail Syphilis
Phone Fax Mail Trichinosis
Phone Fax Mail Tuberculosis
   Tularemia, animal
Emergency Phone Tularemia, human
Phone Fax Mail Typhoid Fever, Cases and Carriers
Phone Fax Mail Vibrio Infections
Emergency Phone Viral Hemorrhagic Fevers, human or animal (e.g., Crimean-Congo, Ebola, Lassa and Marburg viruses)
Phone Fax Mail West Nile Virus (WNV) Infection
Emergency Phone Yellow Fever
Phone Fax Mail Yersiniosis
 Emergency Phone  Zika Virus Infection
Emergency Phone OUTBREAKS of ANY DISEASE (Including diseases not listed in Section 2500). Specify if institutional and/or open community.

HIV reporting by health care providers (2641.30-2643.20):

  • Human Immunodeficiency Virus (HIV) infection at all stages is reportable by traceable mail, person-to-person transfer, or electronically within seven calendar days. For complete HIV-specific reporting requirements, see Title 17, CCR, 2641.30-2643.20 and  www.cdph.ca.gov/programs/aids/Pages/tOAHIVRptgSP.aspx

Reportable Noncommunicable Diseases and Conditions [17 CCR 2800-2812 and 2593(b)]:

  • Diseases Characterized by Lapses of Consciousness (2800-2812)
  • Pesticide-related illness or injury (known or suspected cases)**
  • Cancer, including benign and borderline brain tumors [except (1) basal and squamous skin cancer unless occurring on genitalia, and (2) carcinoma in-situ and CIN III of the cervix] (2593)***

Phone, Fax & Address for Reporting:

(530) 225-5591 on weekdays between 8 a.m. and 5 p.m.
(530) 395-0132 after hours, weekends and holidays

(530) 225-5074

Mailing Address:
Shasta County Public Health, 2650 Breslauer Way, Redding, CA 96001

*This form is designed for health care providers to report those diseases mandated by Title 17, California Code of Regulations (CCR). Failure to report is a misdemeanor (Heath & Safety Code 120295) and is a citable offense under the Medical Board of California Citation and Fine Program (Title 16, CCR, 1364.10 and 1364.11)

**Failure to report is a citable offense and subject to civil penalty ($250) (Health and Safety Code 105200)

***The Confidential Physician Cancer Reporting Form may also be used. See Physician Reporting Requirements for Cancer Reporting in California at www.ccrcal.org.

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24-hr mental health:
530-225-5252 or 888-385-5201

Suicide help:

Elder Abuse Hotline:

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