Contact Information

Phone: (866) 901-3212
CA Disbursement: (866) 901-3212
Secure Case Self Service:

Office Hours
8:00 am - 5:00 pm

Telephone Hours
8:00 am - 4:45 pm

Child Support Services

Daughter rides bike with Dad's help

August is 

Child Support

Awareness Month!


Child Support helps families 

be self-sufficient. 

Contact Shasta County Child Support

Services to find out more. 

For information, please visit

Call us at 866-901-3212.

Visit our office

2600 Park Marina Drive, 

Redding, CA 96001

Mobile App for Child Support Services Now Available.

Download the CAChildSup App for free via the App Store or the Google Play Store.

Learn more at


 Cash payments are gladly accepted at the local child support office: 

2600 Park Marina Drive, Redding CA 96001

For directions click here or RABA Bus Route information click here.


Open a child support case using TurboCourt.  TurboCourt guides you through the child support application, completes, and (optionally) electronically submits your forms, and keeps you informed for your case's progress.

 Apply for Child Support Services or Request a Modification to an Existing Order online using TurboCourt!


Access your child support documents online instead of receiving them by mail.  To enroll, login to your Customer Connect account and check the enrollment box in "My Profile".

 Customer Connect Now offering eDocuments


Terri Love  Director

Our Mission:

Our mission is to collect and disburse child support payments while giving quality service and respect to those we serve.

Terri Love ~ Director

Director's Corner

Welcome to the Shasta County Department of Child Support Services' website. Our goal is to provide you, the customer, with information and service in a fast, fair, and friendly manner using the resources at our disposal and within the parameters of the California Family Law.

If you are a parent of a child, you know that you have a moral and legal responsibility to provide for your child, not only physically and emotionally, but also financially to the extent of your ability to do so. A major part the Child Support Services' mission is to ensure that every parent involved in a child support case in Shasta County is participating in the financial support of his or her child(ren). Court orders for child support are calculated pursuant to the California Child Support guideline established by the legislature. It is important to the child(ren), as well as the parents, to establish and enforce a child support order that is fair to the noncustodial parent (payor) as well as the custodial parent (payee).

When you visit our office or are requested to provide information by telephone or mail, we can better serve you if you provide us with complete, accurate information about yourself and the other parent of your child(ren). Working together we can help ensure that today's children are provided with the parental support to grow into tomorrow's citizens and leaders.


Online Child Support Arrears Calculator

Child Support Handbook   (Latest Edition - March 2014)

Department of Child Support Services Strategic Plan 2010-2014

Please send correspondence to this office at:
P.O. Box 994130
Redding, CA 96099

What you need to know about your child support payments including statewide allocation... Where Does Your Child Support Go.

New ways to make your child support payments

You now have the option to pay by credit card or with your bank account click here for more information.

You can still mail your payment directly to:

State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798

Payment Information

Payment information can be accessed by calling our Customer Connect Voice Response Unit (VRU) at 1(866) 901-3212. Payment information is also available online at:

Please have your participant ID number, Social Security number, and your PIN number available when calling or going online.

Sign-up for Direct Deposit or EPC (electronic payment card) by calling 1-866-901-3212 or click here to sign-up online.

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