Social Services

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Director Jane WorkThank you for visiting the Shasta County Department of Social Services website. This site offers valuable information about the services available to keep you and your family safe, healthy and productive. My staff and I are committed to help you live in safe environments and remain self-sufficient. Our goal is to protect and improve the well-being of Shasta County residents.

- Jane Work, Social Services Department Director

 

24-hour child abuse hotline: (530) 225-5144

24-hour elder abuse hotline: (530) 225-5798

 

New: Human services clients will not get IOUs

State-issued IOUs are being sent to the county Social Services department, not the clients themselves. Clients will continue to receive human services benefits as they always have. Food Stamps, CalWORKs and General Assistance recipients will still be issued benefits on EBT cards that are used to buy food and pay for basic needs.  Medi-Cal clients will maintain their current coverage.  Clients with specific questions can contact their case workers directly or call 225-5767.  

 

Family Resource Guide

Every day at the Health and Human Services Agency, people walk through our doors in need of help. Whether it's financial aid, medical insurance, nutrition, housing or counseling, you look to us to help you receive the assistance that you need. The Resource Guide will help you find direct services provided by the Health and Human Services Agency.

For more information about child care, health care, parenting, healthy living, finances and more, please explore the SMART Business Resource Center's family resource guide.

WE Connect links people with services they need

 

three kidsMaria Shriver’s WE Connect campaign is a pioneering public/private partnership designed to help California’s working families become more financially secure by connecting them to tax credits, telephone service, lower-cost utilities, auto insurance, college savings accounts and more.  Some are available and accessible to working families, but many are not taking full advantage of them. This leaves more than a billion dollars on the table each year that could have been used by working families in California.  Try the screening tool to see if you qualify.

 

Is there room in your home and heart for a waiting child?

Family in a CircleDo you care deeply about children? Are you flexible, patient and loving? Can you adjust to unexpected events? Are you willing to learn new parenting techniques?

If so, you might make a good foster or adoptive parent. Learn more about foster parenting and adoption. 

Attention, job seekers! 

Man at Computer

CalWORKs (California Work Opportunity and Responsibility to Kids) helps people who receive public assistance find and keep jobs. CalWORKs provides temporary cash aid and employment services to needy families with children. The program offers supportive services, including child care, transportation and other services necessary to help you move from welfare to work.  Our Job Center has all the resources you need to look for a job.

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Food stamps - the healthy choice

FruitYou may qualify for food stamps - even if you work full-time, are elderly or disabled or are enrolled in college. Find out more about food stamps and how they can help you maintain a healthy diet, and then see if you might be eligible to receive food stamps.  Then fill out this application form.  Note - if you receive SSI/SSP in California, you are not eligible to supplemental food assistance because that's included with your Social Security benefits.

 

Elder Abuse Prevention

Elder abuse Campaign AdDid you know that most cases of elder abuse and neglect take place at home and that children, siblings, friends or spouses are most often the abusers? The abuse can be physical, emotional or financial and isolates the older person from people who can help.

Shasta County Adult Protective Services (APS)helps keep older and dependent adults safely in their homes. APS can help provide food, clothing, shelter and medical needs. APS social workers are on call 24 hours for emergencies. Click here to learn more.

 

Human services as economic stimulus

As the economy has worsened, the demand on HHSA services has increased. These services not only help families, but they boost the local economy – and every local dollar pulls many more state and federal dollars into Shasta County. Learn more here.