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Main Phone Number and Voice Response Unit
(866) 901-3212

CA State Disbursement Unit
Integrated Voice Response
(866) 325-1010

For information on your case go to the Secure Self Service website at www.childsup.ca.gov

Office Hours
8:00 a.m. to 5:00 p.m.

Telephone Hours
8:30 a.m. to 4:30 p.m.
Closed between
12:00 - 1:00

 

 

Department of Child Support Services

 


Payment Address

State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798

Please send correspondence
 to this office at
P.O. Box 994130
Redding, CA 96099

What you need to know about  your child support payments including statewide allocation... Click here for more information
 

New ways to make your child support payments

 
You now have the option to pay by credit card or with your bank account click here for more information
 
Payment Information

Payment information can be accessed by calling our  Customer Connect Voice Response Unit (VRU) at 1(866) 901-3212. Payment information is also available online at: www.childsup-connect.ca.gov
Please have your participant ID number, Social Security number, and your PIN number available when calling or going online.

Sign-up for Direct Deposit or EPC (electronic payment card)
by calling 1-866-325-1010 or click here to sign-up online

State Disbursement Unit (SDU)

Federal law requires states to have a single entity responsible for collecting and processing child support payments. California has accrued more than $750 million in federal penalties for not having a statewide, automated system for tracking child support payments. California is meeting this federal requirement by implementing the State Disbursement Unit (SDU). Click here for more information.

 

 

 

 

"Our Mission"

 Our mission is to collect and disburse child support payments while giving quality service and respect to those we  serve.

Terri Love  Director
Terri Love ~ Director

Director's Corner

Welcome to the Shasta County Department of Child Support Services' website. Our goal is to provide you, the customer, with information and service in a fast, fair, and friendly manner using the resources at our disposal and within the parameters of the California Family Law.

If you are a parent of a child, you know that you have a moral and legal responsibility to provide for your child, not only physically and emotionally, but also financially to the extent of your ability to do so. A major part the Child Support Services' mission is to ensure that every parent involved in a child support case in Shasta County is participating in the financial support of his or her child(ren). Court orders for child support are calculated pursuant to the California Child Support guideline established by the legislature. It is important to the child(ren), as well as the parents, to establish and enforce a child support order that is fair to the noncustodial parent (payor) as well as the custodial parent (payee).

When you visit our office or are requested to provide information by telephone or mail, we can better serve you if you provide us with complete, accurate information about yourself and the other parent of your child(ren). Working together we can help ensure that today's children are provided with the parental support to grow into tomorrow's citizens and leaders.

California Child Support Handbook
Latest Edition - January 2009